Terms of use
The product
Foldermind sells downloadable packages: folders with instructions, procedures and templates for AI assistants. The base is included in every package and is not sold on its own. You pay once, for the area and the extensions you choose.
Licence
Each package is licensed for personal use, as stated in the licence file inside the folder. You may not resell or redistribute it.
The licence is personal, non-exclusive and non-transferable: you can use the package, adapt it to your needs and keep it on your devices, for yourself and your family. Without written permission you may not give it to others or publish it, even for free and even in part, publish or sell modified or translated versions of it, or use it to build or train a competing product or model. Anyone who does not respect these conditions loses the licence and the right to updates. Everything you write, or the assistant writes for you in the folder, stays yours.
What it is not
Foldermind organises information and suggests procedures. It is not medical, legal, tax or financial advice and does not replace a professional. The AI assistant is a third-party service, with its own terms.
Purchase and delivery
Prices include VAT and are paid once. Payment goes through Stripe, which handles the charge, VAT and the receipt for Foldermind. After payment the folder downloads straight away from the site; the link lasts 7 days. Every package has an order code, written in the licence file inside the folder: if the link has expired, write to us with the code and we will send you a new link.
Refunds
You can ask for a full refund within 14 days of purchase if the folder has not been downloaded yet. Every download is recorded on the payment, so we can check.
Before you pay we ask you to tick a box: you request immediate delivery and acknowledge that, once the folder is downloaded, you lose the right of withdrawal that applies to digital content. That is why after the download a package cannot be returned: the files stay with whoever downloaded them. We still refund if the folder has a technical fault we cannot fix: for example a download that does not open, or a folder that does not work with your assistant, after we have tried to fix it together.
To ask for a refund write to foldermind.app@gmail.com with the order code or the email address you paid with. The refund goes back to the same payment method. Your statutory rights as a consumer are not affected.
Liability
The package is provided as it is and matches what its page describes. The guarantees the law gives consumers for digital content are not affected: if the folder does not match its description, write to us and we will fix it or refund you.
The procedures help the assistant work in an orderly way, but the assistant can make mistakes: check what matters. Foldermind is not liable for decisions taken on the basis of what the assistant produces, nor for the working of third-party services such as the AI assistant, Stripe or Cloudflare. To the extent the law allows, and except for wilful misconduct or gross negligence, Foldermind's liability does not exceed the price paid for the package.